Help

Short answers to common questions. Inside Echoes, the Help tab explains each part of the app.

Getting started

Open Echoes and choose a question from the book, or tap 'Your own story' and ask your own.
Tap 'Press to talk' and answer in your own words. Tap 'Just write' if you would rather type.
Your first 3 stories are free.

Talking with Ellie

Ellie is an AI voice, not a real person.
Ellie needs the internet, and your yes to 'Send my words'. If you say no, you can still record, write, play and print.
With that yes, you can also ask Ellie for help in the Help tab.
The privacy notice explains exactly what is sent when you talk with her.

Keep a backup

Your recordings stay on your iPhone or iPad. Echoes does not keep a copy.
In Settings, tap 'Backup now' from time to time. The copy goes to the Files app.
To bring a backup back, go to Settings and tap 'Restore from backup'.

Printing, PDF and the audiobook

'Print what I have' is in Settings. Printing at home and saving a PDF cost nothing. Only stories marked Finished are printed, except a spoken introduction.
'Listen as an audiobook' is on the book page. It joins your finished stories into one audiobook in your own voice, one chapter for each story.
Ordering a bound book is not open yet.

Plans and refunds

Plans are not on sale yet. When they are, they are sold and renewed by Apple.
To cancel, open the Settings app on your iPhone or iPad, tap your name, then Subscriptions. Deleting Echoes does not cancel a plan.
Apple handles refunds for plans, through Apple's Report a Problem service.

Deleting your stories

In Echoes, 'Delete everything' removes your stories, recordings, photos and videos, your details and your settings from your iPhone or iPad. You cannot undo it. A copy you saved with 'Backup now' stays in the Files app.
Words already sent to Grok (xAI) or ElevenLabs, and details you sent to us, are not removed by deleting the app. To have them deleted, email us.

Contact

Email: [email protected]